We ship via USPS 2-Day Priority Mail because it is the fastest, lowest cost option and delivers on Saturdays. We may use Fed Ex Home or UPS for certain products. Return Policy: We sell Specialty Grade roasted coffees that are shipped immediately after roasted. Please check your order as soon as it arrives. We greatly appreciate your business and we strive for your complete purchase satisfaction. If you are not completely satisfied, please let us know. Not only will we have the opportunity to make things right, we will undoubtedly get very important information from you to improve our product, our services, our company. Any comment from a customer is welcomed. We will take back any unopened coffee product if you contact us within 72 hours of receipt. You can call us or send us an email to arrange for return. We will credit your account immediately for the product only. We make every effort to ensure the accuracy of our offers and sales. We reserve the right to revoke offers, or sales, or correct errors even if a credit card has already been charged.